WHAT OUR CLIENTS SAY
What managers think about Vulcan Access system after trying it out? How did Vulcan Access help residents? What are some of the pain points Vulcan Access solves for security personnel? Why did some HOA Boards chose to implement Vulcan Access in their own communities?
Having the residents’ accurate information at your fingertips - phone numbers, vehicle information, etc - was key when we chose to switch to Vulcan. The fact that residents are able to edit and update their own information solves many logistical issues.
I did expect an improvement after switching to Vulcan Access; but I admit I haven’t realized just how useful it will turn out to be. For instance, having the residents edit their guest and vendors list improved tremendously the resident's overall experience.
Having the group calling feature greatly improved the entrance efficiency and speed, as we no longer make unnecessary calls that were never answered
High volume entrance means delays and complaints from residents, visitors, contractors or vendors alike… We chose Vulcan because it solves our access control issues involving long lines.
Аs a security officer, my work got much more efficient once we started working with Vulcan. If you have accurate resident information, the guest/vendor entrance process is boosted to fast forward. For the security personnel it suddenly is absolutely easy and much faster than it was before
Sending invitations from my phone is amazingly easy. Now my friends don’t spend time at the gate, they just breeze through. Not only that, my guests told me the invitations I sent them have a built-in link towards a map that guided them directly to my home address. Nice touch!
I don’t have to call the guard house for my guest any more. I do everything from my smartphone. Never realized how annoying it was until our community switched to Vulcan. I am spoiled now; wouldn’t go back to the older system
The Vulcan system clearly set us apart from other communities. It really is more than just a new gimmick that doesn’t go beyond surface change; Vulcan is an integrated system. It truly adds value to the homeowners.